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Usman
Engaged Sweeper

the report of Macintosh scans on lansweeper indicates that scan was unsuccesful but when we click on assets there is successfull scan and no error is reported.

thanks for your support

 

 

3 REPLIES 3
Usman
Engaged Sweeper

hello do i need a new account for support https://www.lansweeper.com/contact/contact-support/ ?

ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hi Usman,
if you navigate to the Knowledge Center > Support Portal tab, you should be set to use the Support Portal.

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

If you are still facing issues, we would recommend contacting support: https://www.lansweeper.com/contact/contact-support/

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