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‎05-12-2011 11:30 PM
dear support,
we have lansweeper premium up and running and i have encountered a new situation. After running LSControl sucessfully once and doing some remote-desktop`ing action and then closing the session. If i try to connect to the same machine a 2nd time, it will not open the viewing session.
It`ll go through every steps, including "removing old instances" an get stuck in a status of "connecting..." in the VNC Viewer status window. If i go on the machine i`m trying to reach with lscontrol and close the winvnc.exe processes(there are 2), it will allow me to connect on the next try.
How can i solve this?
we have lansweeper premium up and running and i have encountered a new situation. After running LSControl sucessfully once and doing some remote-desktop`ing action and then closing the session. If i try to connect to the same machine a 2nd time, it will not open the viewing session.
It`ll go through every steps, including "removing old instances" an get stuck in a status of "connecting..." in the VNC Viewer status window. If i go on the machine i`m trying to reach with lscontrol and close the winvnc.exe processes(there are 2), it will allow me to connect on the next try.
How can i solve this?
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‎05-14-2011 06:46 PM
Please e-mail us screenshots of the problem.

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‎05-12-2011 11:50 PM
i`m getting lots of WMI errors..

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‎05-12-2011 11:34 PM
4.1.0.9

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‎05-12-2011 11:32 PM
which version of lsremote.exe do you have?
