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‎04-04-2024 05:09 PM
We are having a bit of an issue with the QR codes we are printing. We currently have labels printed on all our devices that lead to Lansweeper Classic on Port 81. We have changed this to Port 8443 for security reasons. We are trying to decide how to retrofit our labels and go forward. When going to a link from a newly created code on Port 8443, we are brought to the sign-in page and once we sign in, we are put back on the home screen, not the asset. We have also been testing with the Cloud version, but this version has no formatting for mobile devices, and we cannot see the information in this version. Has anyone else run into similar issues. We need to find an eligible solution before retrofitting all of our labels.
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‎04-11-2024 04:13 PM
Hello there!
It sounds like you are using Lansweeper on a mobile device, which is currently not supported. This could indeed result in unexpected behavior. If you would like to log a feature request for this, you can always log a support case: https://www.lansweeper.com/contact/contact-support/
