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Lansweeper Extended Virtual Question & Answer Event

Hello Lansweeper Community,To those who attended the Open Office Hours, we would like to thank you for your participation. Furthermore, we are thrilled to announce that we have an Open Office Hours Extended Question and Answer Event at our Community ...

su_1989 by Lansweeper Employee
  • 1 replies
  • 0 kudos

Resolved! remotedeployment64

I created a simple one line deployment package to run a command remotly on a computer in our AD.The command runs and the program starts fine, but a blank terminal screen is left on the users screen running remotedeployment64.I gather that for some re...

brynjarsj by Engaged Sweeper
  • 2 replies
  • 0 kudos

Resolved! CompactToServer Can not start

Dear Community,i can not start CompactToServer.exeI want to move from Compact File to Server.Are there some System Requierements?This is my Error Log 05.12.2016 09:40:34: Stopping service12/05/2016 09:40:38: Starting update: Create Tables12/05/2016 0...

R_S by Engaged Sweeper II
  • 3 replies
  • 1 kudos

Resolved! report with links to others pages

Hello,I would like to know how I can create a report with links to other pages of Lansweeper.For example I have created a report with a column reporting computer names; I would like that those computer names be linked to the page showing the detail o...

nicoven by Engaged Sweeper
  • 6 replies
  • 0 kudos

Resolved! Equivalency of Premium License

We have a Premium Unlimited license. I was looking at the current license types and this is no longer listed. Paid versions are now Standard, Professional & Ultimate. What does premium equate to in this list?Thanks.

Various Helpdesk Reports

I am really hoping someone can assist me. My SQL skills are shocking. I need to create the following reports, but have no clue how to do it. FOR THE ENTIRE HELPDESK 1. Average Closure Times for a user defined period for the following:• ...

mariskak by Engaged Sweeper
  • 1 replies
  • 1 kudos

Rename new tabs in helpdesk interface

Is there a way to rename the newly created tabs in the helpdesk interface? I would like to create a new tab with custom filters applied and give it a more descriptive name than "All tickets (filtered)".Thanks in advanceClay

cbenedict1 by Engaged Sweeper II
  • 2 replies
  • 0 kudos