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tallpr24
Engaged Sweeper II

has anyone been able to get the emailing reports to work?

1 ACCEPTED SOLUTION
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hi

 

To help us get to the bottom of this for you, could you shed a little more light on where you're trying to send those reports from? For instance, are you working within the on-prem classic console or are you in the cloud environment? Also, it would be super helpful to know if you're exploring the new dashboards or if you're trying to set this up using Flow Builder. Once we have a clearer picture, we'll be able to guide you best!

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3 REPLIES 3
tallpr24
Engaged Sweeper II

Hello, its working but the autoemail does not work. 

My flow has been functioning flawlessly until approximately two weeks ago. I had configured it to send the reports daily at 7 AM. However, it has ceased to do so. I can execute it manually, and I receive the emails without any problems. Nevertheless, the automatic email feature is no longer operational. Does anyone have any insights or recommendations on how to resolve this issue? I do not see any errors, and it still indicates that I am logged into Gmail, as I am able to run it manually and receive the emails.

DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hi

 

To help us get to the bottom of this for you, could you shed a little more light on where you're trying to send those reports from? For instance, are you working within the on-prem classic console or are you in the cloud environment? Also, it would be super helpful to know if you're exploring the new dashboards or if you're trying to set this up using Flow Builder. Once we have a clearer picture, we'll be able to guide you best!

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

If this issue is still occurring, and you need further technical assistance, please raise a support case: https://www.lansweeper.com/contact/contact-support/

If you need technical support and have issues with accessing the Support Portal, please use this URL instead: https://www.lansweeper.com/contact/contact-support-case/

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