Disabled AD Assets not removing even after service restart

[BarryFox]

Hi,

Has anyone experienced old disabled computer accounts still showing up and not removing from lansweeper ( 11.2.0.3) DB.

Under Cleanup Options i have the following options selected 

Remove computers not found in on-premises Active Directory from the Lansweeper database.

&

Remove computers disabled in on-premises Active Directory from the Lansweeper database.

but i can still see the computers listed even after > 24hours and multiple service restarts.

thanks in advance..

B

[Obi_1_Cinobi · Accepted solution]

Hello there!

I would recommend contacting support to look into this: https://www.lansweeper.com/contact/contact-support/