‎03-17-2023 12:55 PM
When trying to install the new update i get an error that it cannot get the SQL edition altho the SQL server is not in my LS server.
i cannot login directly to the SQL server itself only to the specific DB using SQL credentials.
how can i fix it?
Please see error below.
Solved! Go to Solution.
‎03-17-2023 04:53 PM
Hello there!
If you are still facing issues, we have released a new build to work around the issues.
‎03-17-2023 04:53 PM
Hello there!
If you are still facing issues, we have released a new build to work around the issues.
‎03-20-2023 07:37 AM
Thanks, the update is working for me.
‎03-17-2023 03:29 PM
Hello there!
As suggested by @KevinA-REJIS , please raise a support case: https://www.lansweeper.com/contact-support/
‎03-17-2023 02:19 PM
I got this error as well, I had to run the installer as a domain admin with higher privileges for it to work.
We had a separate permissions issue around AD/SQL, I thought they might be related. But if others are getting this as well, maybe there is something different in this installer compared to previous ones.
If you haven't already, I would create a case with Lansweeper support.
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