InTune Scanning not showing all devices

[TBRIT]

I've followed the KB articles:

https://www.lansweeper.com/knowledgebase/intune-scanning-requirements/
https://www.lansweeper.com/knowledgebase/how-to-scan-mobile-devices-through-microsoft-intune/

However, when I scan, I can only find 7 devices out of 150+

Anyone else had this?

[Esben_D]

You can try and to a test with Lansweeper.TestTools.App.exe found in the Program Files (x86)\Lansweeper\Service folder.

Not sure if that will give more information. But I would recommend contacting support to get this resolved.

[TBRIT]

Esben.D wrote:
You can try and to a test with Lansweeper.TestTools.App.exe found in the Program Files (x86)\Lansweeper\Service folder.

Not sure if that will give more information. But I would recommend contacting support to get this resolved.

Thanks. I'll give this a try and failing that I'll reach out to support.

[TBRIT]

Anyone?