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Resolved! Deployments not working / Deployment index tab missing

Hello, everyone,i created new deployment packages in lansweeper today. tried to assign this, but without success.the installer logs are empty and the "deployment" index tab under the devices is not available.In the past, you could always find out the...

SB2021 by • Engaged Sweeper II
  • 2750 Views
  • 2 replies
  • 0 kudos

Network Log In Reporting

Is there a report to show for example the below:User IDComputerDateTimeSuccessful LoginDenied LoginLocked AccountLogged in locallyLogged in remotely

kgraham by • Engaged Sweeper
  • 1040 Views
  • 0 replies
  • 0 kudos

Active Directory User Details not update

Hi All,in configuration / Server option , I have the flag "Refresh local Active Directory user details (Department, telephone,... ) in the Lansweeper database"active,but the details are never update.The users are created but never update.What I can t...

Adriano by • Engaged Sweeper
  • 2416 Views
  • 2 replies
  • 0 kudos

O365 Modern Authentication Exchange EWS?

Does Lansweeper's email support modern authentication when using the Exchange EWS method with O365? We had this working previously, but recently disabled basic authentication and Lansweeper doesn't seem to be able to authenticate anymore. Is there a ...

vabello by • Engaged Sweeper II
  • 10313 Views
  • 5 replies
  • 2 kudos

IP Location "undefined"

Hi,I would like to understand why some Assets are not being considered part of a defined Asset Group.For example, I got an Asset Group, which is called "Main Site Wireless".But then the assets which are being scanned show on “IP Location” field “Unde...

dmarques by • Engaged Sweeper II
  • 6106 Views
  • 4 replies
  • 1 kudos

Lansweeper unreachable

Hello,I have Lansweeper installed on a computer. The thing is that if it is not unlocked the computer then i cannot reach it from a different computer. Is there a solution to this?I want it to be reachable at all times.I am using lansweeper webconsol...

saffo by • Engaged Sweeper II
  • 1073 Views
  • 0 replies
  • 0 kudos

Response emails don't get added to the ticket

Setting up Lansweeper helpdesk for our organization. As the Subject says, although email is configured and I can create tickets via email, responses from the users don't get added to the ticket. Not sure where the culprit is.

jhornung by • Engaged Sweeper
  • 1294 Views
  • 0 replies
  • 0 kudos