Hello,
I am upgrading Update On-premises Lansweeper from 12.2.1.6 to 12.3.2.5.
After launching the Lansweeper 12.3.2.5 installer in elevated mode, and then click "Next" after choosing upgrade option, I got prompted message of following:
Error while trying to get SQL Edition
Reason: Loging failed for user "my_domain_account"
Can I get advise why I get this error? and if this error message to resolve, what else I need and how to resolve it?
The installation was done with default setting (i.e local SQL) with default Lansweeper user. My my_domain_account am member of local administrator on the server where hosting the current Lansweeper 12.2.1.6. I am able to log on to Lansweeper 12.2.1.6 portal with my my_domain_account. I have done the backup.
I've consulted the Update Lansweeper On-premises (https://community.lansweeper.com/t5/lansweeper-maintenance/update-lansweeper-on-premises/ta-p/64338) article and not see any note to look out between step 5 and 6.
