Default to Personal Ticket on Create
Is there a setting that can be used that will cause all new tickets (via email, client portal, or agent initiated) to be marked as personal so the personal details will be included?
Topics in this forum
Uninstall Package
Hello, I am fairly new to this but I need some guidance building a removal package of software in my environment by Avaya call CMS Supervisor R18. Any help would so appreciated!
How to detect IP Phone Cisco
hi lansweeper support, i cannot scan and detect IP Phone, i already test with lansweeper device tester below any wrong scan i do?
Resolved! Invalid device type definition Xerox
Invalid device type definitionMultifunction Printer identify as Router
Deployment Stop(Failure)
Hello,I am relatively new to Lansweeper and all current deployments were setup by my predecessor. I have multiple deployment packages failing with the following error:Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (Domain\U...
Looking for basic training videos
Looking for suggestions on training to get started on LanSweeper, i haven't seen much on the website and YouTube seems to be all over the place.Thanks
Unable to scan Mac Apple systems
For some reason all Macs in our network is being categorized as "LINUX" machines instead of Apple/Mac. We've done the following KB article suggested but still unable to see them in our Lansweeper. https://www.lansweeper.com/kb/159/apple-mac-scanning-...
Integration with SIEM
We are currently implementing LogRhythm as our SIEM tool. Information gathered by LANSweeper (both metadata from LS itself and inventory data from scanned assets) would be of use in this environment.Does anyone have any experience of integrating LS w...
