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04-17-2023 07:29 AM
Hi,
There are a few PCs that do not run Lsagent on daily basis. During troubleshooting, it was found that there is an entry of Enabled=0 in the LsAgent.ini file of these PCs.
(1) What may cause the Enabled flag = 0? (2) Will re-install the Lsagent program renable the Lsagent automatically? If not, what's the procedure to re-enable the Lsagent?
Thanks in advanced for any input.
Example of LsAgent.ini:
[default]
Server=a.b.c.d
Port=9524
AgentKey=xxx
Enabled=0
AssetId=xxx
ComputerName=COMPUTER01
LastScan=638173155278008298
LastSent=638173155314748177
Status=Running
Version=10.0.1.1
04-25-2023 08:43 AM
Hello there!
Our tech support team should be able to assist you with this: https://www.lansweeper.com/contact-support/
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