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rinks
Engaged Sweeper III

Hello,

Having an issue getting access back to our cloud site because of email verification. Was able to access for the first day the site was up and now I'm required to verify my email but haven't received the verification email from yesterdays attempt let alone the resend requests I've sent today. As of right now we are D.I.W. in getting users set up on the cloud site because the site admin can't get logged in. Is there an issue right now with verification emails? I emailed support but a response will take up to 2 days apparently.

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We have located the support case you submitted on August 24th and responded promptly. Please inform us if you have not received our replies. To ensure proper delivery, please whitelist the Lansweeper.com domain on your mail server. Additionally, if you are using any geographical filters, note that our emails originate from Europe.

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