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Upgrade Lansweeper version 8.0.130.35 Issues

Hi folks,I was using the lansweeper version 7.2.108.6 with SQL Compact. So I upgraded it to the latest version 8.0.130.35.I follow lansweeper guide and converted the sql compact into SQL LocalDB first. During the migration process, I got the followin...

Extreme Switches - Port Status with SNMP

We have several Extreme (X440G2-48p-10G4 version 22.6.1.4 22.6.1.4-patch1-1) switches. A few single switches and a few sets of stacked. I have setup SNMPv2 on all the switches identically. SNMP for the most part works well on all switches. The single...

dkjelland by • Engaged Sweeper
  • 5852 Views
  • 2 replies
  • 0 kudos

No "New Device in last hour" E-mail

We have a dual boot Laptop that is installed with a 'Windows 10 pro' and a 'Ubuntu Linux 20' partition.We connect this Laptop with a wire to our network.When we boot with 'Windows 10 pro', Lansweeper add a new Assert row, but we don't get an E-mail w...

Managing Inventory

Today I replaced an older computer with a new one. The new one has the same name as the old one. When I was preparing the new one I joined it to the domain and named it the same name but just added the letter A at the end. After I did updates and ...

Delete one server logs

We have a server named SERVER2 and we are getting critical (error) reports about it. Is there a way to delete it from database (just those reports for particular server.) (Dashboard->Server->server errors->eventtype->error) Delete FROM tblAssetsWHERE...

eXPlosion by • Engaged Sweeper
  • 3060 Views
  • 1 replies
  • 0 kudos

Add New Asset

When I click on a network switch it will show the MAC address of the device connected.I want to identify what is on this port, so I add a new asset. Give asset name, IP, same MAC Address, etc.It will then add it, but when it tries to rescan I get an...

Brian0317 by • Engaged Sweeper
  • 3189 Views
  • 1 replies
  • 0 kudos

Resolved! Users cannot access Helpdesk

Our end-user are not able to see the helpdesk section of Lansweeper. When they go to the website, all they see is a page saying they don't have access.We are using Windows authentication and the user I'm testing with is in the users list.PS - I sear...

Elwood472 by • Engaged Sweeper II
  • 4559 Views
  • 1 replies
  • 0 kudos