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Unable to pull proper serial number of Acer Monitor

stev_c_7
Engaged Sweeper

‎11-14-2017 01:00 PM

Hi,

I have an issue with Acer specific monitors, I know this is because of Acer but is it possible to be provided a fix for this please or some assistance?

The models in question are: CB241H
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5 REPLIES 5
Esben_D
Lansweeper Employee
Lansweeper Employee

‎11-15-2017 04:30 PM

Thanks!

You do not need to close the topic. It might be useful for others in the future.
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stev_c_7
Engaged Sweeper

‎11-14-2017 02:27 PM

I have sent a detailed email including all the requested information. Shall I close this post?
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Esben_D
Lansweeper Employee
Lansweeper Employee

‎11-14-2017 01:43 PM

I would suggest doing what Susan.A suggested in that post and send a ticket to our support staff with the required data.
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stev_c_7
Engaged Sweeper

‎11-14-2017 01:16 PM

My issue is similar to here: https://www.lansweeper.com/Forum/yaf_postst12184findunread_Acer-monitors.aspx#post44387
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stev_c_7
Engaged Sweeper

‎11-14-2017 01:12 PM

The serial number should be: MMT4MEE00172304FDC4201
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