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Knowledgebase categorization

Hi,please implement the possibility to create subcategories for categories in the knowledgebase.So I can create the following structe for example:- Software --> Finances --> Software X- Hardware --> Printer --> Model Y- Hardware --> telephone systems...

bobuddha by • Engaged Sweeper II
  • 4131 Views
  • 1 replies
  • 5 kudos

Chain deployment packages

If I need to deploy several packages to one or more clients I have to do a lot of waiting. I would like to see a way to choose more than one package for deployment.For example I recently had to uninstall software to install a newer version (yes, what...

dediad by • Engaged Sweeper II
  • 3986 Views
  • 1 replies
  • 1 kudos

Re-arrange Ticket Types

I may be missing something obvious, but I created a bunch of different ticket types. Most of the top of my head, but now I would like to re-arrange them so that all the same colors match up and the most frequently used ticket types are at the top. I...

ksturm by • Engaged Sweeper II
  • 4937 Views
  • 2 replies
  • 1 kudos

Restrict Assets by User

Hey LanSweeper Team,I've been trying to limit which assets are displayed to which users, but having no luck. I've actually been trying to do this for over 2 years and I keep getting told "Devs are on it".It seems like a lot of people want this and we...

Datacenter management

Its a crazy wish...Is it possible to use the system to creact datacenter management (infrastructure) ?the idea is to add the following fields to the assets and base on this fields to generate report on Rack cappasity, asset location in the datacenter...

gad_d by • Engaged Sweeper
  • 11462 Views
  • 5 replies
  • 6 kudos