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prabashan
Engaged Sweeper II
we need to add New Ticket button to Assets Page (when New Ticket open by Assets Page that Ticket must be link with related Asset. Please let me know how to Do that do or Make necessary Update.
1 ACCEPTED SOLUTION
Karel_DS
Champion Sweeper III
This is already possible. When on an asset page the menu to the left should have a link called Create new ticket under Asset options which does exactly what you're asking. This will however only be available to agents or users which are allowed to create a ticket for the asset in question (depending on your User permissions on the Configuration -> General Settings page).

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2 REPLIES 2
prabashan
Engaged Sweeper II
i got it Now.

Thanks.
Karel_DS
Champion Sweeper III
This is already possible. When on an asset page the menu to the left should have a link called Create new ticket under Asset options which does exactly what you're asking. This will however only be available to agents or users which are allowed to create a ticket for the asset in question (depending on your User permissions on the Configuration -> General Settings page).