You can keep up to date directly in your Lansweeper installation.
How?
Open your Lansweeper on-prem installation and navigate to the dashboard tab. Click the Add Widgets button and select RSS Reader...
You are deploying to your assets, but some of the deployments fail with the error:
Preliminary checks failed. Task Registering Error. The task has been configured with an unsupported combination of ac...
You notice that your Lansweeper application isn't performing like it used to.
Now what?
Each database needs maintenance to keep performing at its best. The Lansweeper database is no different. It mig...
Your CPU and Memory are what seem to be extremely high. Or, you might have multiple TCP port connections when contacting the SQL server and cannot complete port connections because all ports are in us...
You cannot connect to your database server remotely and wonder why. Is it the server connection, or is it the Lansweeper database that is ruining my carefully planned and packed afternoon?
First thin...
You downloaded a new installer, completed the installation and everything was working correctly. You went to log in again and received a Webserver Error with the technical details stating Invalid obje...
You might find yourself in a situation where deployment is stuck on a target machine, a big batch of deployments is launched, or a scheduled task is not progressing, and you want to cancel the deploym...
You are scanning non-Windows assets, the scan ends, but the asset you just scanned does not seem to show up in your inventory.
Why?
Your assets might be merged with an existing asset.
Lansweeper uses...
You open the Lansweeper web console, and you see an error “ The given key is not present in the Directory”
Now what?
The error The given key was not present in the dictionary is rather generic and c...
You run a deployment. Unfortunately, it fails with the error Incorrect Function.
What went wrong?
In most cases, the error Incorrect function indicates that the command being used has some syntax iss...
We have customers writing about the Helpdesk web console search locking up. The Lansweeper Helpdesk appears to be nonfunctional, although other parts of the web console seem to work fine.
These custom...
When you see your scanning queue stuck, not processing any scans, this can have several reasons. One of them is Performance Scanning targets hogging up the queue. These Performance Scanning targets ru...
While scanning, Lansweeper compares the scanned data with existing data already stored in the database. If Lansweeper finds a match for the scanned data, the existing asset is updated with the scanned...
What if?
your Lanweeper deployment package is ending with result: Package timeout reached. Unknown last result
How does it work?
The deployment module iterates through the below steps when deploying ...
Lansweeper finds your network devices, but unfortunately, they are discovered as a different device type. Now what?Lansweeper will use all the information it can retrieve from your devices during scan...
We have recently discovered that for tblServicesUni, entries are not being cleaned up if an asset gets deleted. This table could potentially build up over time, increasing database size and impacting ...
IssueApplications have used Basic authentication to connect to servers, services, and API endpoints.Basic authentication, however, is an outdated industry standard.In September 2021, Microsoft announc...
One of your Helpdesk Agents has left the company to pursue a lifetime dream. You want to demote that agent to a normal user to free up the Agent license.
When you want to re-assign the license or demo...