non-active assets showing in default reports

[RichFinch1]

Not sure if im just misusing the 'state' status. We started syncing to Lansweeper online to provide vulnerability reports. But one big annoyance for reports on our setup is they generally include both 'active' and 'non-active' assets. If i create a custom report, its easy enough to filter out. We use non-active as devices that are no longer in production. Usually its a PC thats been replaced/retired. many times, we want to keep that legacy data around incase we need to look at the history of something. but i dont want them showing up in vulnerability reports or other default reports (like outdated OS).
Am i treating non-active wrong? or is there a setting to not include non-active by default?

[euan_matthews]

Not showing non-active assets on the dashboard/reports should be default and the user should only need to create a custom report if they would like to include them. Our dashboard numbers are all off because they include non-active assets. Lansweeper need to make this change themselves rather than leaving it to the end user to do so.

I don't think we are using the non-active statuses incorrectly, it is just that they are not being excluded from reporting which is the way on-prem behaves.

[David_GF · Accepted solution]

Hi @RichFinch1 

You are using the active/non-active status correctly in this case. The assets are marked as active or non-active according to the configuration of the Atumated Clean-up options: https://community.lansweeper.com/t5/lansweeper-maintenance/perform-automated-database-cleanups/ta-p/...

To display only Active assets in the reports, you would need to modify the report. You can do so by clicking on the duplicate report button:

The report editor will open, you need to add a filter condition for the State Name to be equal to Active:

Don't forget to save your modified report! 😉

You can find more information on creating and modifying reports in Lansweeper Cloud in these articles:

https://community.lansweeper.com/t5/cloud/reporting-in-lansweeper-cloud/ta-p/64513

https://community.lansweeper.com/t5/cloud/introduction-to-the-cloud-report-builder/ta-p/64549

https://community.lansweeper.com/t5/pro-tips/pro-tips-40-chatgpt-amp-advanced-reporting-in-cloud/ba-...