→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here
Find answers to technical questions about Lansweeper.
I'm pretty sure I used to insert images from local link instead of just 'url', prior to the latest upgrade, which I performed earlier today. Did something change or do I need to change a setting now in order to insert an image into a ticket comment t...
Hello,We're looking for a way to completely turn off the feature that auto generates tickets based on incoming emails. Previously we've got around this by not adding an incoming email server to the email settings. Unfortunately this band-aid solution...
Hi,Is there an option to pause SLA with certain Ticket state ?I mean we need to call outside service to fix something up, and then we'd like to put state "on hold" and we'd like to pause SLA until problem is resolved by outside service.I know we can ...
