The judges have spoken, and now it’s your turn! We’re excited to share the shortlisted entries from this year’s Lansweeper Excellence Awards submissions. These entries represent some of the most impactful and creative uses of Lansweeper. It is now t...
Hi there,I have a simple question.Is there a Customer Environment Questionnaire (document) available for Lansweeper?Like for example about the Active Directories, servers etc.
As we move deeper in the convergence of data networks and industrial networks, we would like to hear your thoughts and remarks on OT integration. What technologies do you use ? What protocols and what vendors ? We learned a lot in our early stages bu...
I noticed this morning that I can't add a new domain to the list of allowed domains for lansweeper to generate tickets. When I add it and click away to another tab and come back, it's not there.This led to the further discovery that I have fewer all...
Hi everyone,I built out a deployment package for our anti-virus and I keep getting this message. I have tried different account and I still cant get this to run. Does it need its own domain account or local account created? I have tried it with my...
How does LanSweeper determine the asset type "mail server"? I noticed we have 4 assets that are asset type mail server, yet none of them actually are, and our actual mail servers are not showing in that list. Thank you!
Hello,I am trying to use the Helpdesk API to allow end users to create tickets from our intranet site using an HTML form. I haven’t been able to get that working but if I try to add a ticket using the URL (http://lansweeper:81/api.aspx?Action=AddTick...
I wanted to share a custom action that I created that has helped me tremendously. This custom action will change the AD Description for what ever computer asset your on.It calls on a vbscript file called changeADCompDesc.vbs and passes the computer n...
My team is having issues when adding public notes to the helpdesk ticket. They are not sending a reply back to the user. We have checked the mail server settings and all seems in order. Are we missing something?
