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Resolved! Connect OT hub to on premise without the cloud

Hi  I have a lansweeper on premise site wich is linked with the lansweeper cloud site. I also have a lansweeper OT hub. Now i want to connect the lansweeper hub to my on premise site but i do not want to connect it to the internet (cloud). I have fir...

ShankarM by Engaged Sweeper
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On Prem - Dashboards Questions

We have just installed an on-prem setup of Lansweeper (11.4.19) on our estate and I have a question on Dashboards. I plan to create different groups of users ( Tier 1, Tier 2, Security, Infrastructure, Management etc) and each of  these will have bas...

davidaqu by Engaged Sweeper
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  • 7 replies
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Understanding how cloud syncing works

Just resolved an issue we were having, however in the on-prem version, the only backup we have is from 11/10/2024, so 166 assets are missing vs what's in the cloud, including asset assignments. The cloud site is correct as of 11/15/2024 (which is whe...

rinks by Champion Sweeper II
  • 2014 Views
  • 2 replies
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Resolved! Lansweeper Service is Missing

An ongoing issue from Friday that we are waiting for senior support for:Our Lansweeper on-prem stopped working Friday morning. Logging into the server, the Lansweeper Service was stopped. Trying to restart it did not work, it went to "restarting" the...

rinks by Champion Sweeper II
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  • 2 replies
  • 0 kudos