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JonU
Engaged Sweeper

I've been doing some clean up to our site and we found a number of devices under our first (test) installation of scanning, which I marked to delete. It's been more than two days and they're still showing but greyed out with the context message of "The deletion is still being processed, but it is no longer possible to edit this asset." How long should I expect those to hang around? Do I need to manually trigger something to purge those?

1 ACCEPTED SOLUTION
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

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1 REPLY 1
DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

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