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Resolved! Issue with Upgrade to 6.0.100

I followed all of the steps for this upgrade exactly. I even made backup copies of all of the files. When my staff logged back in they noticed that everything had reverted back to 7/28/2017. I tried putting the backup of my database into place and...

albrigtp by • Engaged Sweeper
  • 10195 Views
  • 3 replies
  • 1 kudos

No report editor option

I used to be able to edit reports in Lansweeper however, when I open a report i do not see any links to edit them. I also do not know how to access the report builder if I wanted to create my own custom report. Please help

Ravioli by • Engaged Sweeper
  • 8241 Views
  • 3 replies
  • 0 kudos

Resolved! manually create assets with same IP Adress

We would like to create two or more assets with the same IP address (e.g. on stock as spare). Is there an asset state or another way we can do so? When we create the second item with the same IP address, LANSweeper shows a conflict with the IP addres...

tsattler by • Engaged Sweeper
  • 8690 Views
  • 2 replies
  • 0 kudos

Ticket IDs not counting correctly

Hi, We've noticed that the ticket ID counter is not working correctly.For some reason, there are gaps in the numbering of the ticket IDs in our system.Last time this happened was Tuesday/Wednesday this week: last ticket Tuesdaynight was #8597, first ...

LSPush on Windows 10 Pro

Hi, I'm hoping someone has run into this and has an answer for me.We put LSPush on all of our computers and create a scheduled task to run it when the user logs into the computer. This has worked flawlessly for all of our computers until we started m...

MikeInLa by • Champion Sweeper
  • 5145 Views
  • 1 replies
  • 0 kudos

LSCLIENT removal

Just found out that the lsclient is no longer support or works.VERY disappointed in this, as ALL of our Windows devices are scanned using this. Currently, none of our Windows machines are now updating to Lansweeper until I figure out what we are goi...

sullivane by • Champion Sweeper III
  • 14495 Views
  • 9 replies
  • 0 kudos