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Resolved! Creating Tickets through Voicemail

We are just starting to explore our trial of the Helpdesk and have run into a curiosity. We use Skype for Business as our Corporate phone system. It is set up to send us a transcribed email when someone leaves us a voicemail. I set up our "Helpdes...

dledger by • Engaged Sweeper III
  • 21894 Views
  • 11 replies
  • 0 kudos

Resolved! How do you get the asset total in a report

Hello,I have created a report that involves all the PC's on the network. Is there a way I can get the total sum of the assets into the Report? I usually export my reports to Excel, so would I just find the total asset sum after I export it to Excel?O...

akira by • Engaged Sweeper II
  • 15275 Views
  • 5 replies
  • 1 kudos

Trigger actions

We have a few pieces of software that keep showing up on our machines, and I'd love to find a way for Lansweeper to uninstall these automatically upon detection. Is there any way to do that, or anything similar?

acooney by • Engaged Sweeper II
  • 4564 Views
  • 1 replies
  • 0 kudos

IIS Express license terms

Hello,After some times testing Lansweeper in a test environment (Windows Server 2012 / SQL Express 2016 / IIS Express 8.0), we just installed Lansweeper in a production environment (Windows Server 2016 / SQL Standard 2016 / IIS Express 8.0 ).My IT in...

Sylvie by • Engaged Sweeper III
  • 8142 Views
  • 3 replies
  • 1 kudos

Is the domain case sensitive?

I'm curious to get an official word. We have version 6.0.100.98 and I was recently asked to create an account that lansweeper could use to scan all the machines. The past engineer had been using their domain admin account.Despite the password being c...

steviebuk by • Engaged Sweeper
  • 7936 Views
  • 3 replies
  • 0 kudos

Selection of Packages for Users to install

Lansweeper got the deployment tool integrated which a system admin can use to deploy packages. I am looking for a way that we can make these packages available to users which they then can select to install without having a sys admin to deploy them....

pvanlien by • Engaged Sweeper III
  • 6636 Views
  • 3 replies
  • 0 kudos