08-13-2024 05:02 PM
We are receiving the error "Preliminary checks failed! Task Service Error. Access is denied. (0x80070005 (E_ACCESSDENIED))" when we attempt to deploy any packages. I have verified that the credentials we are using are correct. I also tried the connection tester and it all comes back with no errors.
Has anyone had a similar issue? (I did submit a ticket as well)
thanks!
Solved! Go to Solution.
08-13-2024 05:15 PM
looks like this is an issue related to 11.4.0.3 and they are working to deploy a fix.
2 weeks ago - last edited 2 weeks ago by Mfaiz
The deploy part still doesn't work and gives errors. I have upgraded to 11.4.1.2 and still the same. I also installed Lansweeper from scratch with 11.4.1.2 version and still the same. What is going on? When will it be fixed, this is not normal and I am already very upset.
2 weeks ago
Hello there!
Our tech support team should be able to assist you with this.
Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away.
a month ago
Dear,
If you are still facing issues with deployments, please contact Lansweeper Support. They should be able to help you out with this.
Apologies for the inconvenience this causes.
a month ago
I actually spoke too soon. The vast majority of my deployments are working, but I'm still randomly getting Error: Wrong Credentials, so I would say that the issue is not 100% fixed.
a month ago - last edited a month ago
How were you able to get the update? When I try to access the site, I am getting a "Server Error in 'Application' " error.
Nevermind, I got the update
a month ago
Yeah I was getting that as well going from the change log. I think I had to just go to the main page and act like I was a new user wanting to do the download.
a month ago
I updated to 11.4.0.4. At first it wasn't showing anything on deployment log, but eventually it did and deployments seem to be working again.
a month ago - last edited a month ago
in my case, nothing happens when I try to deploy. I have nothing new (in success or error) in the deploy logs since we updated to 11.4.0.3.
Is it related ?
a month ago
Hi All,
We are working on a fix for this. Our goal is to make it available later today. Please keep an eye on our changelog.
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