Deployment Packages Fail during premlinary check

[Ertang]

We are receiving the error "Preliminary checks failed! Task Service Error. Access is denied. (0x80070005 (E_ACCESSDENIED))" when we attempt to deploy any packages. I have verified that the credentials we are using are correct. I also tried the connection tester and it all comes back with no errors. 

Has anyone had a similar issue? (I did submit a ticket as well)

thanks!

[FrankSc]

Dear all, 
We released 12.1 today, which contains a solution that solves the outstanding issue we had with deployments. 
We regret the inconvenience this caused. You can find the new release on the page below:
Update your installation - Lansweeper

[Pealik]

I am slowly getting sick of your product. How long will this nonsense that deployment does not work last. I have reinstalled LanSweeper from scratch on a clean server and still not working! Currently using the latest version and it doesn't work, it hasn't worked since version 11.2. What am I paying you for? For a half-baked product? Your competitor pdq works perfectly no problem. I'm asking for a quick solution, because this thing is already total nonsense

[FrankSc]

Hello Pealik, 
We regret the inconvenience this causes, and we get that many customers rely on the deployment feature. We have been working on a fix which will be made available later this week. We are finalizing and testing the build now. 
It will be made available on our update page with a beta label because we want to get confirmation from customers first for a few fixes that are in there. 
Please keep an eye on the page below the coming days. The release will be 12.1. As said it will be listed as a beta release, but it is a full release, QA approved. 
We hope that with this release, you will get your deployments running again.

[Pealik]

Also, run the command directly from the machine, then it works flawlessly! So the error is in your product, please solve it quickly!

[Pealik]

The deploy part still doesn't work and gives errors. I have upgraded to 11.4.1.2 and still the same. I also installed Lansweeper from scratch with 11.4.1.2 version and still the same. What is going on? When will it be fixed, this is not normal and I am already very upset.

[DavidPK]

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.

[FrankSc]

Dear,
If you are still facing issues with deployments, please contact Lansweeper Support. They should be able to help you out with this.
Apologies for the inconvenience this causes.

[jwood-ok]

I actually spoke too soon.  The vast majority of my deployments are working, but I'm still randomly getting Error: Wrong Credentials, so I would say that the issue is not 100% fixed.

[Ertang]

How were you able to get the update? When I try to access the site, I am getting a "Server Error in 'Application' " error.

Nevermind, I got the update