Product Discussions

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Forum Posts

LanSweeper Scan service

Hello all, as i cannot create a case for support i am putting it here.currently we are using Lansweeper on-prem and cloud. We use it for tickets but also for target scanning, but we have issue's with the exclussions  somehow it keeps scanning the dev...

BISFrank by Engaged Sweeper
  • 52 Views
  • 0 replies
  • 0 kudos

Approve software for assets groups

Hi,I want to approve different softwares for different assets groups.I.e. Sql Management Studio is approved for IT Pcs groups but not approved for accounting office PcsIs it possibile?

MrEko by Engaged Sweeper
  • 3741 Views
  • 1 replies
  • 0 kudos

auto create ticket. without cc

When a ticket is auto-created (lifted from a mailbox) the ticket has CC members (if any exists). I would like to auto-create ticktes without the CC users.any way this is possible?

Martijn by Engaged Sweeper
  • 5790 Views
  • 2 replies
  • 0 kudos

Toner Tracking

We have about 80 printers and it would be great to be able to quickly add, remove and report on toner inventory. We take turns doing physical inventory and it's a pain in the neck!Thanks

Updated Helpdesk UI

Just wondering if there is a way to change the color options in the latest version (6.0.150.50)? It is way too white and there is hardly any contrast in the fields, it's going to give me and others massive headaches.

cwest by Engaged Sweeper II
  • 4333 Views
  • 1 replies
  • 1 kudos

License Expiration on Order Level

Hi allIt would be nice to have the license expiration not only on the software itself but also on single orders.We maintain systems for different customers, both are using the same software but Customer A is expiring on date X1 and Customer B is expi...

apmc by Engaged Sweeper
  • 5110 Views
  • 1 replies
  • 4 kudos

Lanseweeper OS Licensing compliance

Hi,We've been using lansweeper for a couple of years now. The addition of the license tracking is great, however we have a few areas where this doesnt really work for us and wondered if anyone had any ideas how to get around it. Windows 2016 is sold ...

MarcA by Engaged Sweeper II
  • 10989 Views
  • 4 replies
  • 2 kudos

Last User on Mac/Linux Assets

Hello everyone. I was wondering if the field "Last User" was available for MacOS and Linux (Ubuntu) computers. It work swell for Windows assets but I'm unsure if Lansweeper can bring that info from the other OS.

Skieski by Engaged Sweeper
  • 4864 Views
  • 1 replies
  • 0 kudos