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Ticket API SearchTickets

Does anyone know the correct format for MinDate and MaxDate  using the ticket API to search for tickets? The help page doesn't show it.  Hoping the format is just not for a date but includes time

lanuser88 by Engaged Sweeper II
  • 0 replies
  • 0 kudos

Resolved! Helpdesk API server requirements

Hello, I am trying to setup the API for the helpdesk. I am using Postman just to test at the moment. I am getting a request timed out error when doing a basic request ( or trying to retrieve info about a spe...

SkylarP by Engaged Sweeper
  • 3 replies
  • 1 kudos

Launch Teamviewer from lansweeper

Hello.I've been following the steps from and have done everything accordingly, but once I try to run the action it just flashes open and closes again with nothing ...

CHE by Engaged Sweeper
  • 0 replies
  • 0 kudos

Error when running ONE custom action

I recently added a couple of more custom actions, and one of them isn't working.    I'm trying to launch TeamViewer, but I get this error :"This action cannot be run due to a web browser configuration issue."   This is ONLY with the TeamViewer custom...

pryan67 by Champion Sweeper II
  • 5 replies
  • 0 kudos

Resolved! Scanned data does not populate on the asset

Hi all! I have an interesting issue with network assets. I was doing testing with several devices, adding and filling fields. I decided to start over and removed all the assets, then setup scheduled range scans. Now, however, asset details such as ma...

Forum suggestions

Are there no dedicated forum sections like the old forum had?  As an example the old forum had the custom actions section which had any verified solution pinned at the top so they were easy to browse through same with the deployments section. The fea...

steveb by Champion Sweeper
  • 4 replies
  • 2 kudos

New Lansweeper Integration with VIVANTIO ITSM

Hello Lansweeper Community,This integration allows IT teams to create a unified platform in which assets and configuration items from across multiple sites, including remote workers, to be viewed directly within the ITSM interface in real time. Provi...

Casslloyd by Lansweeper Employee
  • 0 replies
  • 1 kudos