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Resolved! Nothing happened after enabling extended display scanning

Hello, midweek I enabled (configruration/scanning setup/general) the extended display scanning in lansweeper 11.2.0.3. Several days passed, but the number of assets has not increased, and I don't see any more information about the monitors. The back ...

Nalotz by • Engaged Sweeper II
  • 5712 Views
  • 11 replies
  • 0 kudos

Scanning air gapped environments?

Hi,besides our office environment we have several networks which are totally air gapped. How is it possible to have those networks scanned and results beeing forwarded to lansweeper? Within those air gapped networks there are IT assets as well as OT ...

swsswr by • Engaged Sweeper III
  • 3051 Views
  • 7 replies
  • 0 kudos

Resolved! Can I disable TLS 1.2 in Lansweeper?

I have a cyber request to disable TLS 1.2 on my Lansweeper server. Reading within the forums, it appears that TLS 1.2 is a requirement for the LsAgent to work as intended and TLS 1.2 must be enabled.  Without affecting the functionality negatively of...

Stopping helpdesk from emailing out history of a ticket

Hi,We are just evaluating the Helpdesk section of Lansweeper. Every time someone does an update to a ticket, an email is sent to the requester (which is fine). However, the email always contains the entire history of the ticket, rather than just the ...

AndyIps by • Engaged Sweeper II
  • 4570 Views
  • 3 replies
  • 0 kudos

Naming (AssetName) of network device

We have some network devices which are using mDNS and SNMP.. The mDNS hostname is generated by the system and is not changable. It seems that Lansweeper is scanning mDNS after all other protocols and sets the AssetName to the mDNS name.Is it possible...

Cloud API's to edit assets

Hi All, I couldn't find any information in the API docmentation so I figured I would reach out to the community. Are there any API's available through LS Cloud that allow the modification of asset information, specifically the state, location, and co...

Dan909 by • Engaged Sweeper II
  • 6040 Views
  • 8 replies
  • 2 kudos