I am setting up a test with a supplier to for them to receive tickets from me ,and reply to my tickets from their support system.We both have on-prem solutions. The supplier use TopDesk.I am looking to auto close tickets when a specific phrase is use...
Hello,I have a couple of questions regarding location maps.Is there a way to "drag-select" or similar methods, to select a group of assets in order to move them around on the map?In the location map, is there a way to hide/show different kinds of ass...
Hi, There are a few PCs that do not run Lsagent on daily basis. During troubleshooting, it was found that there is an entry of Enabled=0 in the LsAgent.ini file of these PCs. (1) What may cause the Enabled flag = 0? (2) Will re-install the Lsagent...
Hi, how is it possible to map a whole bunch of assets to a specific group? E.g. I want to map all assets with nam estarting abc-XXX to be in group Group1. Group1 was indivually created already. cheers, swsswr
Hi All, I've a weird problem with 3 of my assets.The 3 assets are QNAP NAS from the same type, they have different IP's, MAC and FQDN.2 of them have the same Hostname.2 are in the same IP-Range (different Hostname).Each IP-Range has it own scanning...
HelloIf I use that tool to scan my vCenters I get many NULL values in the output.Is that application broken?Or does LS have a problem in general reading the values of the vCenters?Just as example: Regards
HelloWhen installing Lansweeper Silently, I need to use some specific parameters/switches/argumentsI will use /Silent to be silent/Install to install it/Accepteula to accept the agreement. I need to know the parameters needed to enter the FQDN, NetBi...
Hello all,Quick question: I’m currently working on a new LanSweeper installation and encountering an issue with duplicate assets. It appears that one asset is being picked up via the ESXi host and another through Windows scanning.This is consuming ar...
