General Discussion Forum - Lansweeper Community

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

I noticed this message in app.lansweeper.com - it is unclear what Action we are to take. Is it saying that we will lose our on-premise Custom Fields in the Cloud? That they will never Sync Again? Only New Custom fields won't Sync? These fields conta...

Snmp Hikvision Camera's

Hey Support,We have about 40 hikvision cameras in our network. We recently installed lansweeper but we are not able to scan those camera's. It says the scan is successful but no info is given. Can you help us with that?

Migrating from osTicket to Lansweeper HelpDesk

Is there a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper?Currently using osTicket v1.14.2 on RHEL7 ... my Lansweeper is running on Windows2019.

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Hello LS Community,We have configured 'Automatically make non-active assets active when they are rescanned' (see attachment).Is this also possible for other statuses than 'non-active'? For example 'Stock' and 'Repair'. Practical example; Our service...

Increase the visibility Operational Technology with the new LS OT version - Available NOW

Hi all, Do you want to discover your OT assets with greater coverage and ease? We are pleased to announce that we have released a new version of Operational Technology's scanner that will allow you to scan more of your network assets. Download the in...

Resolved! MD5 or SHA1 hash gathering on specified files

I'm hoping to make use of Lansweeper somehow to verify integrity of key files across my enterprise. Verifying integrity via MD5 or SHA1 is the best bang for the buck that I can currently see. What I am looking for is either a package that I can use...

Allow End Users to See Tickets in Any State

Is there a specific setting somewhere that shows which ticket "states" an end user can see? Currently when end users receive the automated responses from the help desk if they click the Go To Ticket link they are only able to see tickets Closed or C...

scenner showing service not started in console

HI Team, We have installed a scanner in one entity, but the service is showing down in the Lansweeper console. The Lansweeper service is already started in the server and its fine as well, after the Lansweeper scan service installation we have chan...

General Discussions

Forum Posts

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

Snmp Hikvision Camera's

Migrating from osTicket to Lansweeper HelpDesk

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Increase the visibility Operational Technology with the new LS OT version - Available NOW

Resolved! MD5 or SHA1 hash gathering on specified files

Allow End Users to See Tickets in Any State

scenner showing service not started in console

InTune V2 No credentials available for target

How to add a Discovery credential to multiple Disc...

Connect OT hub to on premise without the cloud

Any way to shorten user email conversations on Tic...

Lansweeper Service is Missing

Best practices, advice and tips for large IP scans...

Error while trying to get SQL Edition

Prerequisite check for linking with cloud failing

Patch tuesday

password expiration notification