→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

General Discussions

Find answers to technical questions about Lansweeper.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Lansweeper API and exposing report data

We have recently added a new feature to our API, customers can expose the data from their created report (or a lansweeper report) via our API. See link to documentation for more information. Working with reports | Documentation – Lansweeper.

Casslloyd by Lansweeper Employee
  • 3 replies
  • 1 kudos

One user - Many Email Accounts

How do we accosciate many emails to one user? Some users have multiple email accounts. When they place tickets, only one is linked to their AD related Lansweeper user account. How can we fix this?

jkot by Engaged Sweeper III
  • 3 replies
  • 0 kudos

Resolved! Insert local image missing after latest upgrade on-prem?

I'm pretty sure I used to insert images from local link instead of just 'url', prior to the latest upgrade, which I performed earlier today. Did something change or do I need to change a setting now in order to insert an image into a ticket comment t...

Lapland by Engaged Sweeper
  • 2 replies
  • 0 kudos

Resolved! Open C$

All of a sudden the Open C$ action has stopped working, when I click on it I get the vbs file that opens Set objShell = CreateObject("Shell.Application")objShell.ShellExecute WScript.Arguments(0), "", "", "", 1 nothing has changed on our end, it does...

markh65 by Engaged Sweeper II
  • 1 replies
  • 0 kudos

NAS drive space

is there any way to allow lansweeper to show Drive size and amount of storage used in regards to NAS Synology and NAS Nimble units I tried OID's for the Synology and it could not get info.