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Resolved! Help Desk - Source Modification

Unless I'm missing it - is there a way to modify the source of a help desk ticket (walk-in, web site, email, etc), once it's been sent in/created?

RobDz by • Engaged Sweeper III
  • 1559 Views
  • 1 replies
  • 0 kudos

Resolved! Do LSAgent Updates Require a Reboot?

I've just installed LSAgent and it's asking to reboot. I'm assuming this is because it also installed .NET 4.8, but I want to verify if subsequent updates to LSAgent will require a reboot as well? Certain machines in our network that are candidates f...

1a by • Engaged Sweeper
  • 2221 Views
  • 2 replies
  • 0 kudos

OT tools to integrate with

Hi Just discussing internally the inclusion of OT specific attributes into our asset api (It includes the OT assets but not the OT specific attributes). It made me wonder if there were any particular tools used in the OT space that people think would...

HP MFP MIB FutureSmart5

Hello, need some help trying to identify which OID is used for HP FutureSmart 5 memory capacity identification. Already sorted through the official HP list posted here https://developers.hp.com/futuresmart-mib but not having any luck.  I thought it w...

John5 by • Engaged Sweeper
  • 1469 Views
  • 0 replies
  • 0 kudos

Resolved! Granular Email Alert Scheduling

It would be nice if LanSweeper offered more granular scheduling options for email alerts, for example only sending an alert Monday-Friday rather than every day. I think if this were to be built out it could be useful for scanning schedules as well (f...

1a by • Engaged Sweeper
  • 2513 Views
  • 2 replies
  • 0 kudos