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Forum Posts

Define default user options

Overview - We have a specific group of users who are not assigned a company email address, but who still need to submit helpdesk tickets on occasion. Great. Just have them submit tickets via the website. Except they are required to enter an email add...

jcarnes by Engaged Sweeper
  • 891 Views
  • 0 replies
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Create dynamic asset group with custom fields

Hello, Im attempting to create a dynamic asset group for the software Windows Defender and adding custom fields of enabled free text; however, this group does not exist, and Im not sure why. Is there anyone who can assist me? Thank you for your help....

Chara991 by Engaged Sweeper
  • 2123 Views
  • 2 replies
  • 0 kudos

Lansweeper 2023 Content Survey

With 2022 coming to a close we want your feedback on how we can improve our articles, blog posts, videos, webinars, and all of the other content pieces we create. Let us know what content and topics you’re interested in here: https://az5krgaymnz.type...

Esben_D by Lansweeper Employee
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Outdated Driver and Firmware Reporting?

Any plans to add out of date driver and/or firmware version reporting to the cloud version? I appreciate that it might be a lot of work to pull the info from the different hardware manufacturers like you're doing for CVE data, but it would be very us...

ChrisParr1 by Engaged Sweeper III
  • 1408 Views
  • 0 replies
  • 2 kudos

Resolved! Lansweeper Version Uprade Failed

Does anyone encounter this error message below when running the lansweeper installer to upgrade the version? Need your help to solve this please  

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klydos by Engaged Sweeper II
  • 2698 Views
  • 3 replies
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Resolved! Printer models - Kyocera

Hi! I made a report with all the printers. It was working fine, with all the correct information. After I migrated LS from Windows 10 PC to a server, all printer models started to show F-SERIES instead of ECOSYS P3155dn, for example. The server have ...

Resolved! IP address not found in scope

Hi All, I've this target IP range.  The IP 192.168.7.85 and 86 not found during scope process. But if I use the Lansweeper Device Tester the IP .85 and .86 responde to ping.   Can someone help me to understand the problem? Thank you! Regards  

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mgas by Engaged Sweeper
  • 1448 Views
  • 1 replies
  • 0 kudos