General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

New page

we have a total of three teams that all do different things, i wanted to see if there is a way to see if it is possible to get create separate dashboards or separate pages (different URL) so that they can manage there own tickets and adjust what they...

gcarranza by Engaged Sweeper
  • 1501 Views
  • 1 replies
  • 0 kudos

No Email Verification Received

Hello,Having an issue getting access back to our cloud site because of email verification. Was able to access for the first day the site was up and now I'm required to verify my email but haven't received the verification email from yesterdays attemp...

rinks by Champion Sweeper II
  • 1653 Views
  • 1 replies
  • 0 kudos

Duplicated assets scanned

A few days ago several duplicate assets started appearing in a scan by ip range. One of the assets appears as a windows type while the other as an EC2 and at the same time both have the same IP.What could be the reasons why this is happening with cer...

HectorRios4_0-1692911237191.jpeg HectorRios4_1-1692911245967.jpeg

Resolved! How to remove missing scan server?

We recently moved our installation, per the following document:  Although we have the server moved and it is functional, albeit the email does not work right now, and I am suspicious it is for this reason: I have gone through several KB's none addre...

LSMissingSrv.png
SlackJack by Engaged Sweeper II
  • 2260 Views
  • 1 replies
  • 0 kudos

Resolved! Cloud Site not syncing AD relations to Classic/Onsite

Hello! We are in the final stages of testing the new Lansweeper installation and cloud site and have ran into an issue when testing some mock assets. When we create an AD relation in the cloud site, this information does not sync to the onsite/classi...

rinks by Champion Sweeper II
  • 2383 Views
  • 2 replies
  • 0 kudos

Issues scanning OT

Greetings, we are starting to scan OT devices and are having a hard time to make it work.  Follows the symptoms: Not all OT devices are discovered by Lansweeper.  The only devices that are discovered are as follows: We can ping all OT devices in the...

DonMario73_1-1691151159712.png
DonMario73 by Champion Sweeper II
  • 3318 Views
  • 4 replies
  • 0 kudos