Hi,We are using Lansweeper Helpdesk, and have done so for a couple of years, and the Users (/Configuration/HelpdeskUsers/) keeps filling with all external endusers that is communicates with us. We see a need of be able to clean up old external users ...
Hi All In case you missed it - Lansweeper recently announced an exciting collaboration with Domos and Cognitive Systems Corp. Here is a fire side chat with Magnus Olden CTO - Domos, Amanda Forsyth - Director of Product (Cognitive Systems) and Iain C...
When trying to run a scan on a newly patched version of Windows 10 Pro build 19045.2728, I get an Access Denied. This is the same thing that happened when Microsoft started hardening DCOM. Has anyone else run into this yet? I'm guessing there is no r...
We've recently deployed LSAgent for our domain machines to see if that helps to see the currently connected RDP user. That partially helped me but the current user is displayed as local, not domain user. Can that be fixed? For example, that's what I ...
Is there any way to configure a remote client to connect to the lansweeper server over the internet without a VPN? (Of course we'd have to allow that appropriate ports through the firewall).
Is there any way to import a list of assets from an Excel, notepad, or any other form to create a static group? Checking a box for each name is not going to work for me.
I everyone.As Title say in my company we have several AiX machine. After scan, some of them doesn't show partition Information on the asset page. We tried with any kind of user account, even root account doesn't get those information, tried root with...
Hi, Not sure if anyone can help me. I upgraded to the latest version and now my printers are not scanning correctly. I am getting the Scan Incomplete - SNMP was not scanned, but existing record has SNMP info. I tried deleting the asset and am now n...
