General Discussion Forum - Lansweeper Community

Echo command with linux scanning

When Lansweeper scans linux hosts then it also uses echo as first comman. It does "echo test string". What is the purpose of that command? Is it used for testing if Lansweeper can scan host? Because if echo was not allowed in sudo then I saw in log...

asset radar

Correct me if im wrong, but, unless the 'lansweeper' server is put on a mirroring switch port on a main switch,its not going to capture anything other than broadcast traffic that just happens to find its way near the lansweeper server. non?Is there a...

intune phone number import

Has anyone noticed that the phone numbers being imported from intune now have the Word "Primary" at the front? of the number. For Australian numbers this is a problem as it then can't add the last digit, so the phone number information is incomplete....

New E mail Threads generating in single ticket after the same ticket update

After the modern authentication update the helpdesk ticket updates are coming in the fresh E Mail with the same ticket number after a ticket update, we are finding difficulties to track the same as many fresh emails are generating after a ticket upda...

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

I noticed this message in app.lansweeper.com - it is unclear what Action we are to take. Is it saying that we will lose our on-premise Custom Fields in the Cloud? That they will never Sync Again? Only New Custom fields won't Sync? These fields conta...

Snmp Hikvision Camera's

Hey Support,We have about 40 hikvision cameras in our network. We recently installed lansweeper but we are not able to scan those camera's. It says the scan is successful but no info is given. Can you help us with that?

Migrating from osTicket to Lansweeper HelpDesk

Is there a guide on how to migrate the helpdesk ticket history from osTicket to Lansweeper?Currently using osTicket v1.14.2 on RHEL7 ... my Lansweeper is running on Windows2019.

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Hello LS Community,We have configured 'Automatically make non-active assets active when they are rescanned' (see attachment).Is this also possible for other statuses than 'non-active'? For example 'Stock' and 'Repair'. Practical example; Our service...

General Discussions

Topics in this forum

Echo command with linux scanning

asset radar

intune phone number import

New E mail Threads generating in single ticket after the same ticket update

Cloud - message "Custom fields from the local web console will no longer be available in the cloud"

Snmp Hikvision Camera's

Migrating from osTicket to Lansweeper HelpDesk

Resolved! Automatically make other statuses than non-active assets active when they are rescanned

Lansweeper WebGUI and host server are lagging / sl...

ADWS broken after trial installed

Detect firewall status

How to skip wizard first run

Report - KB report details for the month of Februa...

Azure AD scanning, tblAzureAdUser LastLogon is NUL...

Windows 10 22H2 - Scanning Access denied

GraphQL API Asset Data Request

JSM Assets Import Failures - Duplicate Custom Fiel...

Scan Queue Issues in v12.3.2.3?