We’re currently experiencing a high volume of support requests, which may result in longer response times — Thank you for your patience and understanding.

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Resolved! Problem with scanning two servers

Hello all, My Lansweeper scan replaces one computer with another.I don't use an agent. I have: Server1 with ip: 192.168.1.10,Server2 with ip: 192.168.1.20.(server name and IP address are fictitious) Server1 and Server2 is a virtual hyperv servers wit...

iurii by Engaged Sweeper III
  • 6818 Views
  • 8 replies
  • 0 kudos

Lansweeper Training

Hello Community!  Now that our D-Launch is a few weeks behind us... have you seen the new training material yet? You can find it at the very top of this page (our Community page) under the tab called "Training". Get the most from Lansweeper productTh...

Tim_N by Lansweeper Employee
  • 1681 Views
  • 0 replies
  • 2 kudos

Only change ticket types available in a specific team

HelloI have a question regarding the ticket types related to the team of an agent.The agents in my helpdesk should be able to change the type of the tickets they receive.But those types can only be the ones avalable inside their team. At this moment ...

Bru by Engaged Sweeper
  • 3549 Views
  • 2 replies
  • 1 kudos

Windows Defender is displayed as enabled

Hello,we have the problem that on our Windows server the Windows Defender is shown as Enabled and not our AV solution, although the Defender is deactivated. Under Software -> Antivirus, Defender and our AV software are displayed.Is there a solution f...

RonnyK by Engaged Sweeper II
  • 3363 Views
  • 5 replies
  • 0 kudos