Since we have updated to Lansweeper 8.2.210 the HP warranty scan is working with no issue on our HP computers, however the HP monitors and printers are getting these errors:Parsing error: Cannot parse 'https://support.hpe.com/hpsc/wc/public/find?lang...
Good Morning,on some PC's we have problem that the login with windows authentication does not work. For example, the login to my PC does not work anymore. If I log on to another PC with my user data it works. In all browsers (Chrome, Edge, Firefox an...
When you click a user and scroll to the bottom you will see Asset Relations. Is it possible to customize the order in which these sections appear? For example, we want to view their assets more often than we care what Active Directory group they ar...
Hi all, newbie here.According to this link https://update.lansweeper.com/update.aspx and the change log the newest version of LsAgent for Windows is 7.2.110.18.When I follow the link to the LsAgent download page on the website mentioned above it take...
I'm trying to add network kit to the scanned assets, and for various reasons I'm attempting to use SNMPv3 to do it. I have configured the additional SNMPv3 credentials and added them to the scanning targets for a small subset of test kit. Other col...
Is there a way to tell from the scanning server whether an asset with LsAgent is connecting directly to it or if it is uploading data via the cloud relay service? I could make a report that excludes all known IP address ranges, but due to network co...
I set up a new registry scan for a program called Nitro Pro PDFI'm pretty sure I have everything correct, but it doesn't seem to show up in the licenses reportThe key is:HKEY_LOCAL_MACHINE\SOFTWARE\Nitro\Pro\11.0SerialNumber PlaintextYou can see pict...
Hello, As you might know, I’m mainly responsible for the Patch Tuesday reports, and as you might have seen previously, I’ve been looking at improving it to make it more accurate both historically and for future updates. In my previous attempt, I trie...
