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Resolved! Lansweeper Support

Hello,  Is Lansweeper email support still a thing ? I have reached out to support@lansweeper.com twice and have not received a response. It has been a few days now. Is this still a valid way to reach out to support?  

patriotxt by • Engaged Sweeper II
  • 7494 Views
  • 6 replies
  • 2 kudos

Sync to cloud (linking) error

Hi! I need some help linking the installation to the cloud. I'm stuck on the current error: Initial push failed. Automatically retrying in 15 minutes. You can also retry the initial push manually. It always happens after "backing up database".sync_er...

julianbr by • Engaged Sweeper
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  • 0 replies
  • 0 kudos

Unannounced Lansweeper price quadrupling

So apparently since today you have to license a minimum of 2000 Assets, quadrupling the price for everyone below 500 Assets.We happily payed 500€ for 180 Assets. But paying for 2000? There is no way.Will there be an option to stay on the 500 Assets t...

ThKl by • Engaged Sweeper II
  • 38711 Views
  • 42 replies
  • 11 kudos

Helpdesk pricing

With the new licensing announcements, I did not see anything regarding how the helpdesk is licensed.  Is it staying the same or it is factored into the one of the new licensing plans?

jconn1980 by • Engaged Sweeper II
  • 4232 Views
  • 4 replies
  • 0 kudos

Lansweeper API and exposing report data

We have recently added a new feature to our API, customers can expose the data from their created report (or a lansweeper report) via our API. See link to documentation for more information. Working with reports | Documentation – Lansweeper.

Casslloyd by • Lansweeper Employee
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  • 3 replies
  • 1 kudos