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create certificate for o365 scanning

If i want to scan o365 it must be with modern authentication. As i have read this right it must be done trhu a certificate which is the same on the scanning server and on Azure.How to create the certificate on the scanning server is it just the norma...

cstoop by • Engaged Sweeper
  • 2216 Views
  • 1 replies
  • 0 kudos

Open new ticket with preset type

We have quite a few ticket types. To lead users directly to a certain type from an intranet page it would be great to be able to preset the ticket type.Something like http://myserver/helpdesk/NewTicket.aspx?tid=-999&type=SoftwareIs this possible?

idb by • Engaged Sweeper
  • 9989 Views
  • 10 replies
  • 1 kudos

Asset relations removed on user page

Recently we updated to Lansweeper v. 8.4.100.10.Since that update we've noticed that the asset relation tab on the users page is gone and we can't find a way to get it back.The only tab we can see are the latest windows machines the users has logged ...

Yackim by • Engaged Sweeper II
  • 4414 Views
  • 3 replies
  • 1 kudos

Cloud Reports user name showing as undefined

I am testing some reports on cloud version of Lansweeper. When trying to run a bitlocker audit report, on the preview the usernames are showing up but when I run the report all the users show as undefined and is blank if I export to excel, anyone kno...

dtracey by • Engaged Sweeper II
  • 1679 Views
  • 1 replies
  • 0 kudos

Scan incomplete

I have recently changed from using SNMP scanning to SSH on my linux machines. But now all my Linux machines are showing up in the error report as they areScan Incomplete SNMP was not scanned, but existing record has SNMP info.Can these errors be re...

marc_dub by • Engaged Sweeper II
  • 2801 Views
  • 1 replies
  • 2 kudos
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