Hi everybody,we started our helpdesk system after a test period manually resetting the ticket ID number to #1.At ticket #57, the system has increased by 1000 the id, that now is #1058 .What can i do to bring back the id to #58?Thanks in advance for y...
Your article at: https://www.lansweeper.com/knowledgebase/how-to-scan-office-365-with-a-microsoft-cloud-credential/ is woefully out of date. I and many other rely on your KB's but only so long as they are accurate. When you get to step 4: Assign and ...
I want to be able to track software that Lansweeper isn't picking up in its scans. For example, we are running Jira on Linux but it's installed from a .bin file, not RPM so Lansweeper doesn't see it. I am able to create the software license manually ...
Is there a way we can get IPMI ( Intelligent Platform Management Interface) information using Lansweeper?
Hi,I have around 450 machines and not all of them are being scanned. Around 60 of those are outside out network and they can't be scanned.( First time scanning is missing. I reinstalled scanning server and started new DB. Old one had problems with db...
We plan to upgrade the database from localDB to SQL server, apart from the installation, is there any additional setup that we should do? Do we need to purchase a new license specific for SQL Server?
Hello... I'm a prospective customer interested in utilizing Lansweeper for IT Asset Management & Inventory. I expect Lansweeper is fully capable of discovering network-connected assets as well as software installed on those devices. I'm also intere...
Hello everyone! I was wondering if there are any additional configurations for Apple macOS scanning to include assigned users for every MacBook machine and if possible (but not mandatory) to have a warranty status similar to Windows machines. I can s...
