We are having an issue with some assets which are known to be offline listing as "last successful scan date" being the most recent scan, even though the last scans have failed: This particular example is a VM, using DHCP, and is known to be off....
Is there a way currently, or perhaps in a future release, where you are able to set the "ticket type" to a blank option to force the userbase to choose a type? We've recently rolled out the help desk to our small userbase and I'm already seeing a tre...
Hi all, New users of LanSweeper. We have two domains, one for Computer and one for Users (legacy reasons). We would like to use the mapping feature to show the relationship between an asset and an AD user. When editting the asset to select a us...
Hello together, there is a Windows SMB fileserver with different accesses to subfolders from a lot of different users.Is it possible with Lansweeper to see detailed informations about the shares and the subshares?I want to have realtime Informations ...
Hello All, If you want to find Lansweeper documentation or if you need more information on a Topic, try searching our Knowledge Base directly from any page in the Community. Before doing so, change the scope of the search to 'Knowledge base' using t...
Hello,I hope you could help me with the following problem.Yesterday I migrated the SQL Lansweeper database from an old management system to a new one.I used the given Lansweeper documentations. I installed on the new Server a SQL Server 2017 Express ...
Hi allThere is a problem, for some time the equipment was not available for the scanner and Lansweeper started deleting the devices. QUESTION: how to cancel the removal of items if they are unavailable for more than 30 days.
When deploying on a computer that is already being used for a deployment, you receive following message:Deployment paused for 5 min, we are already deploying on this asset.The problem is, that Lansweeper doesn't try to deploy the package after 5 minu...
