Is there an existing method to limit ticket auto-responses to go to the sender only, and not to everyone on the sender's original email? Example: Employee termination list being sent to help email account (which is monitored by lansweeper) and also ...
I accidentally merged the wrong tickets in the helpdesk, is there any way to undo this action to split them back into their tickets?Thanks,Andrew
So, we started implementing GPO for disabling TLS 1.0 and 1.1 and enabling TLS 1.2 and 1.3 on all our systems.But Lansweeper Web interface stopped working because of this. Lansweeper v. 10.3.2.0IIS 8.0 Express and SQL Server 2014 Express LocalDBDoes ...
Has anyone already created a webhook to integrate Lansweeper with Google Chat?I'm getting error 400 - Bad Request
We are having an issue with some assets which are known to be offline listing as "last successful scan date" being the most recent scan, even though the last scans have failed: This particular example is a VM, using DHCP, and is known to be off....
Is there a way currently, or perhaps in a future release, where you are able to set the "ticket type" to a blank option to force the userbase to choose a type? We've recently rolled out the help desk to our small userbase and I'm already seeing a tre...
Hi all, New users of LanSweeper. We have two domains, one for Computer and one for Users (legacy reasons). We would like to use the mapping feature to show the relationship between an asset and an AD user. When editting the asset to select a us...
Hello together, there is a Windows SMB fileserver with different accesses to subfolders from a lot of different users.Is it possible with Lansweeper to see detailed informations about the shares and the subshares?I want to have realtime Informations ...
