This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

New install on Windows 10 web server stops

Fresh install on Windows 10. everything works well... except the web server stops working when the windows 10 machine running the Lansweeper server logs off for inactivity. Once a user logs back into the server everything comes back online. Any sugg...

rescue826 by • Engaged Sweeper
  • 1071 Views
  • 0 replies
  • 0 kudos

Scheduled Deployment don't run

(already sent an email to support, non answers)I recently updated our Lansweeper version to the last one available (9.1.0.9) and we started to use it to schedule windows server updates (powershell script to run on specific servers) and a reboot.For e...

tgrignon by • Engaged Sweeper
  • 2840 Views
  • 1 replies
  • 0 kudos

Waste Toner Container not detected

Hi,the Xerox Waste Toner (Dry Ink) Container is not detected as full by Lansweeper. The status is always OK and our IT office can't have full control of this assets. Any tips or improvement scheduled for this issue?The exact model of printer is Xerox...

Helpdesk Notes Color

Is there an option to change the default color from yellow when creating "notes" in the helpdesk tickets to something a little easier on the eyes?

Cashco_IT by • Engaged Sweeper
  • 1098 Views
  • 0 replies
  • 0 kudos

Lookup field option for contact

Dear Folks,We want to update our contact in asset records. We can see plain text field over there.Is there any way we can have a lookup field to get contact from user lists or from AD.Thanks In Advance,Vikash

SCCM overwrites last scan date

Hello,we have installed the latest version v. 8.3.100.23Since the scan of the sccm works fine (we scan it on 3am in the morning),the "last seen" entry of all windows assets is the date/time when the sccm server was scanned (3am),and not the real scan...

Lindner by • Engaged Sweeper III
  • 5483 Views
  • 4 replies
  • 1 kudos

Deleted AD users not being removed from LS database

What would cause the Deleted Users in Active Directory not to be deleted from the LanSweeper database when the option to do so is clearly checked in the Server Options\Configurations\User cleanup options? I've waited 48 hours and the clean-up has not...

cmullins by • Engaged Sweeper III
  • 2885 Views
  • 1 replies
  • 1 kudos