Hello Community, Great news - we are running a virtual meetup! Our product team will answer all of your questions in this live “Ask Me Anything” style Q&A on OT Asset Management. Please register for the event with this link About the session Durin...
looking to assign a default priority per ticket type not just globally for all new tickets. I do not currently see any way to do this.We have priorities setup for Emergency, Urgent, Routine (global default), and Project. I would like to add a prior...
We have bunch of non domain joined machines on our network including some Teams Room System devices. How can we bring them to Lansweeper so we can check some basic details like when they were last rebooted etc.
Hello,I need help with group ticket content. Can we do categories in helpdesk depending on the login users ?.
I have not been able to find a suitable report on the forums.I found this, but it does not identify as either breached or not.Select Top 1000000 htblticket.ticketid As ID, htblticket.subject As Subject, htblticket.date As [Creation Date], htbluser...
Hello all, I've tried searching for a solution for this but am coming up blank. I have a custom action setup that I need to be able to run against multiple assets at one time. Is there a way to add a new action to the left side navigation bar on th...
I am having an issue with 2 machines not talking back to Lansweeper. When I scan the device with the devicetester the the below is the only issue I see. The 135 (EPMAP) Port is open but just not sure what the below is.(NON WORKING COMPUTER SCAN)Sc...
We are new to O365 Scanning. The data and Reports have proven worth its Weight in Gold thus far. We are looking to see if there is a way to add an email field in the Asset Dashboard that pulls in the email address from the last logged in user field f...
As a new LS user I must say I'm very disappointed to see all of the threads here that are years old with customers asking for any updates on items from staff with zero response.LS really needs a community manager.... badly.
