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HP Serial Number link

The HP Serial number link is broken, does anyone have the correct link to fix it?I Had:http://h10025.www1.hp.com/ewfrf/wc/weResults?tmp_weCountry=us&tmp_weSerial={assettag}&tmp_weProduct={systemsku}&lc=en&cc=usI found in here and tried:http://h20566....

Tdewar2 by • Engaged Sweeper
  • 6126 Views
  • 2 replies
  • 1 kudos

uVNC Config

Hello,I have the honor to be the new lansweeper- person in my company, and what the problem currently is:when you open the u VNC over the action, the config does not support multi-monitor and zooming.Probably I must only change the command and add th...

RatWolf by • Engaged Sweeper
  • 5016 Views
  • 1 replies
  • 0 kudos

How Lansweeper uniquely identifies assets

Hi, Just wondering why the unique asset for computers is the computer name in Windows ? Its creating quite a lot of bugs on our end cause some people reuses their computer names when changing hardware (IP in the computer name or else). Is it possible...

jfhallee by • Engaged Sweeper III
  • 1316 Views
  • 0 replies
  • 0 kudos

Link to help desk ticket in signature

I want to create a global signature beneath the ticket response send by lansweeperI create a signature in the email settings sectionIn this signature I create a hyperlink to https://helpdesk.compaxo.local/helpdesk/Ticket.aspx?tid=[ticketid]This is ch...