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Lansweeper did not find devices

Hello all,My Lansweeper scan did not find computers in our network.I dont use th eagent I can work only agentless.I have no idea why I can se some computers and some not.Example:in my office I have two computers, both Windows 10, same GPO same domain...

Braunbert by • Engaged Sweeper
  • 4197 Views
  • 1 replies
  • 1 kudos

Help Desk Users Required To Have Email

We have several AD users that do not have email and do not need an email address. Unfortunately they are not able to even access the Lansweeper dashboard without entering an email. I've tried using the same email address of another employee that's at...

Vrogers by • Engaged Sweeper II
  • 4651 Views
  • 2 replies
  • 1 kudos

Lansweeper Help Desk

How easy is it to setup help desk? Would this require us to use professional services for us to setup?Thank you

madual by • Engaged Sweeper
  • 3767 Views
  • 1 replies
  • 0 kudos

Agent profile

We have a situation where one of our Agents with Administrator+Agent permissions changed to Standard user. When we login with your credentials start with "Website Access" not with Admin or Agent permissions.Thanks

hugomaya by • Engaged Sweeper
  • 1614 Views
  • 0 replies
  • 0 kudos