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Find answers to technical questions about Lansweeper.

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Https

Want to use Https for all connections to Lansweeper so created a new crt, sent it off to Entrust to have it signed. Received the new cert back and followed steps required to install it, thumbprint copied, etc. Lansweeper will not connect when attempt...

jjw100453 by • Engaged Sweeper
  • 2421 Views
  • 1 replies
  • 0 kudos

Deployment Installation Notification

Hi Guys,Looking to see what everyone else does in regards to an installation notification for packages where the user needs to be out of the application? One of our applications is used heavily by staff, but for the update to occur, I need them to b...

IP scanning stuck on label printers

Hello everybody,Our scan server gets stuck when it needs to scan label printers.Basically, it constantly keeps busy IP processing slots for days, and the only way to get rid of it is to restart the LS scan server.We have 4 label printers in our netwo...

Prur-IT-o by • Engaged Sweeper II
  • 1335 Views
  • 0 replies
  • 0 kudos

LsAgent uninstalled itself (Windows 10 Enterprise)

Hi,LsAgent seems to be uninstalling itself on some systems. There are two scenarios we see: 1. LsAgent directory is intact and the LsAgent sends regular reports, but it does not show up in the software list. 2. LsAgent is completely removed. Has an...

ktran70 by • Engaged Sweeper
  • 8957 Views
  • 8 replies
  • 0 kudos

DNS entries of Linux servers

Dear Team,We have a bunch of Linux servers and we would like to create a report showing its IP, gateway, and DNS servers. Does Lansweeper return the details of the DNS servers used by the Linux servers? If so, can you help us with the DB entry for th...

kchand by • Engaged Sweeper
  • 1324 Views
  • 0 replies
  • 0 kudos

An empty note in the ticket

From our help desk I open a ticket with an application to the SD of an external organization. The SD of an external organization sends letters to our helpdesk with a notification about the status of the application,for example, "accepted, in process,...

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