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lsagent not scanning/sending when using relay

Hello,we're having trouble in letting lsagent scan and send results to relay.lansweeper.com on our test laptops.They send the results without any issues to our internal lansweeper server.From lsagentlog.txt I would think that the schedule to start th...

Hatchoroo by • Engaged Sweeper
  • 18098 Views
  • 6 replies
  • 1 kudos

LSAGENT Error TLS 1.2 with cloud relay

Hi, we try to install the lsagent on Windows 10 pc with the cloud relay key for remote scanning. On the server side i succefully enable the cloud key relay it said "LSagent access granted". But when i try to scan the remote pc i always got the same e...

prid3bowl by • Engaged Sweeper II
  • 5824 Views
  • 2 replies
  • 0 kudos

Resolved! Email to close ticket

Is there a way to send an email that says "close" and the help desk will close that ticket? When out in the field with an iPhone, it is hard to use the web interface. Being able to close a ticket over email would be helpful.

enush by • Engaged Sweeper II
  • 15748 Views
  • 4 replies
  • 1 kudos

Resolved! Better Backup

Has anyone worked out a backup script or something that works with SQL Express they care to share? I was thinking of making something, just wondering if it's already been done.

sullivane by • Champion Sweeper III
  • 27668 Views
  • 14 replies
  • 3 kudos

Last Windows Update Report/chart

We recently noticed that some workstations were no longer showing up in this report.The only thing they appear to have in common, is that they are all W11 devices.Anyone have any idea what the cause may be and how we can avoid it?https://www.lansweep...

bcalluy by • Engaged Sweeper II
  • 1604 Views
  • 0 replies
  • 0 kudos

Resolved! Lansweeper gathering of customer data

We are currently debating, whether to look into lansweeper for asset discovery. But lack som information, i cannot seem to find on the website. Does lansweeper gather any information on the customers, through their program? Or have access to any info...

dagtrli by • Engaged Sweeper
  • 2201 Views
  • 1 replies
  • 0 kudos