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Broken scanning of AD

We seem incapable of scanning our domain anymore. It happened apparently a while ago, somewhere in September (judging from the completed scan indicators under Scan Targets), but I don't have any idea why that might be, as we haven't made any updates ...

New ticket auto-assignment & default state

Hi folks,At present, when an agent manually creates a ticket in the helpdesk, it automatically assigns that ticket to them - the creator.Is there any way to prevent this behaviour - so manually created tickets are unassigned, either by default or by ...

hert6079 by Engaged Sweeper
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Can't see devices on Lansweeper

Hello,I am new to Lansweeper, and recently installed Lansweeper(web version) on a device on our school network(Wi-Fi).I was asked to put in the password for the device, and I put in the PIN that I am using to sign in.Now when I sign in to Lansweeper,...

tlifshitz by Engaged Sweeper
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  • 3 replies
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"Out of memory" in errorlog.txt

Hi,I have the problem, that some clients are not able to scan nor .If I try to deploy software to those clients the following error appears:Error. Wrong Credentials: Global (domain\administrator)In the file "errorlog.txt" it shows:2021-04-30 16:uapc:...

duagon by Engaged Sweeper
  • 1426 Views
  • 0 replies
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Installation issues

Hi,Could someone help me please? I like the description of Lansweeper and successfully installed it onto a PC. However I would like to install it onto a Windows DC. I've tried the standalone install but get the usual -1 error and can't start the LANS...

Troy by Engaged Sweeper
  • 2948 Views
  • 2 replies
  • 0 kudos

End of Life Asset Report

Hello - the Lansweeper article at https://www.lansweeper.com/eol/are-you-prepared-for-windows-10-end-of-life/?utm_source=rss&utm_medium=rss&utm_campaign=are-you-prepared-for-windows-10-end-of-life states that Feature Update 1909 for Enterprise versio...

djbradley by Engaged Sweeper II
  • 8497 Views
  • 5 replies
  • 1 kudos

Translation settings not saved

Hi,v. 8.3.100.23Wwe got a issue with translations,We choose below settings but theese settings are not saved, it jumps back to English. So the buttons like "Pick up" and note types are still in English.Default Language:Swedish TranslationsLanguages:S...