General Discussion Forum - Lansweeper Community

Limit New Ticket Notifications

I would like to have new ticket notifications sent to users but I would like to limit the initial notification to only the sender instead of everyone included on the original message. Long story short, we cannot prevent our helpdesk email from receiv...

Set up user as Asset Manager over only one domain

We have a couple users that we want to set up as Asset Managers over only their domain. I've searched as to how to do this and can't find anything. Can anyone help me please? (Maybe I'm searching using wrong words??)

Office 365 Scanning-enabled accts not linked\accessible?

Greetings, We are new to Office 365 scanning. Accounts show enabled (true) but some are Blue which make us able to click on and direct access and some are Black and we cannot click on those for direct access.Any guidance would be greatly appreciate...

Lansweeper CMDB and Customer name

Hallo,we are a Microsoft CSPplanning to use Lansweeper as a source for our CMDB (Omnitracker). All CIs/Assets need a customer assigned. Has someone a solution how to do this?Sorry, my English is very bad.regards,Hans-Uwe

How can I get all the network interfaces with IP and MAC address via SQL command?

Hi all,I can get only Windows from the standard report: Computer: MAC Address List.Select Top 1000000 tsysOS.Image As icon, tblAssets.AssetID, tblAssets.AssetName, tblNetwork.Description As [Network Card], tblNetwork.MACaddress, tblNetwork.IPAdd...

LSAgent Wrong Domains for Users

We have multiple domains for user accounts, and on computers that are in Domain 1 with users logged in from Domain 2, the asset page for the computer will be list as Domain1/username despite users not having accounts in that domain. It makes it so w...

Helpdesk API

Hello Everyone,I have created a basic web form for my end users to create tickets with. See code below. I am trying to add multiple custom fields to this and find myself coming up short. If you have a working solution for this can you post or send ...

Lansweeper v. 7.0.110.2 does not show the status of antivirus on server

Hi,I am using Lansweeper v. 7.0.110.2.I discovered that on all server OS, it does not show the status of antivirus on server whether up to date or out of date.But it shows the status on all laptops and desktops.Regards,Bisi.

General Discussions

Topics in this forum

Limit New Ticket Notifications

Set up user as Asset Manager over only one domain

Office 365 Scanning-enabled accts not linked\accessible?

Lansweeper CMDB and Customer name

How can I get all the network interfaces with IP and MAC address via SQL command?

LSAgent Wrong Domains for Users

Helpdesk API

Lansweeper v. 7.0.110.2 does not show the status of antivirus on server

JSM Assets Import Failures - Duplicate Custom Fiel...

Scan Queue Issues in v12.3.2.3?

Capture DHCP logs; Same as other Event Logs

New Lensweeper License gives error

Scanning issues and database sizing after upgradi...

DNS Names showing as IP-X.X.X.ec2.Internal

Question About Solaris 11 Support in Lansweeper

LS on-prem asset filtering options

Lansweeper (On-Prem) and Fresh Service integration

Azure Scanning in Lansweeper.