General Discussion Forum - Lansweeper Community

Assets Windows on Microsoft Intune

You have integrated scan targets for Microsoft Intune which is great for our mobile devices. However, you did not take advantage of this connector to scan Windows devices. Indeed, all our Windows devices are not managed by SCCM but by Intune, it coul...

Wrong serial numbers on Acer B247Y screens

Hi! We are new lansweeper customers We have problems to read out the correct serial numbers on ACER B247Y screens. Is there a way to get the correct serial numbers?Regards, Andreas

Scanning two domain controllers

So when a user logs in, it chooses one of the two domain controllers.The information for "UserLastLogon" is updated on one of the domain controllers, but not both.Can Lansweeper scan both of them and choose the greatest value?Or has anyone know of a ...

Lansweeper did not find devices

Hello all,My Lansweeper scan did not find computers in our network.I dont use th eagent I can work only agentless.I have no idea why I can se some computers and some not.Example:in my office I have two computers, both Windows 10, same GPO same domain...

Asset state to stop specific asset updates and license count

Is there an Asset State that can be set on an asset to set it so it does not get scanned/updated anymore and thus should not count towards any license counts? Ie Setting as Recycled... and anything recycled would not need any Action or Asset menus at...

How much is the shift to Work-from-Home affecting you?

Hi! I’m Marco, one of original co-founders of Fing and now Product Officer of Fing Consumer at Lansweeper, as we’ve been recently welcomed into Lansweeper family. This past year has challenged our working routine, making the Work from Home a new poli...

Help Desk Users Required To Have Email

We have several AD users that do not have email and do not need an email address. Unfortunately they are not able to even access the Lansweeper dashboard without entering an email. I've tried using the same email address of another employee that's at...

Lansweeper Help Desk

How easy is it to setup help desk? Would this require us to use professional services for us to setup?Thank you

General Discussions

Forum Posts

Assets Windows on Microsoft Intune

Wrong serial numbers on Acer B247Y screens

Scanning two domain controllers

Lansweeper did not find devices

Asset state to stop specific asset updates and license count

How much is the shift to Work-from-Home affecting you?

Help Desk Users Required To Have Email

Lansweeper Help Desk

Office 365: Users With License

Apache Tomcat : incorrect software version display...

Question About Roles & Permissions

Helpdesk custom fields: Invalid Value

Connect On Prem Lansweeper to JSM Cloud

Date field on new ticket doesn't work for 2025

Updating from 11.2.2.0 to 12.2.0.4

Cloudockit License

Auditing Report for Rocky Linux and Oracle Linux S...

Re: Exciting updates from Lansweeper: What’s new i...