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Change Ticket Close Date and Time

Is there a way that the ticket close time and date can be changed? Let's say it is the end of the day and I complete a ticket and I forget to close it. When I come in the next day I close the ticket but it uses the current date and time as the close...

iphone purchasing and intune sync

Hi We order iphones in batch. They get delivered to our offices and we immediately add them to lansweeper (with serial number) A few days/weeks later they get handed over to the user and it gets enrolled in intune. Lansweeper creates a double, pro...

B_L_ by • Engaged Sweeper III
  • 2792 Views
  • 1 replies
  • 1 kudos

Asset Software to Excel 404

Hello guys,when clicking on export to excel in the software list of an asset, it shows error 404.When using the export function on an asset list it works.Regards,Dion

taext by • Engaged Sweeper
  • 2566 Views
  • 2 replies
  • 0 kudos

Resolved! LocalDB will not start after installation and pc restart

HelloTrying out LanSweeper.1 - Installed LanSweeper, localDb.2 - Pasted Trial Key.3 - Started LanSweeper and resctricted access to a AD group (yes, I'm member).4 - Restarted the pc. After restart - the localDb service will not start "Service cannot b...

BentO by • Engaged Sweeper II
  • 5904 Views
  • 1 replies
  • 0 kudos

Asset Importing Issue

I have a csv file with 3 columns. The columns are labeled Asset Tag, Device Type, Location. I went to import this csv into my asset inventory and it says it's not supported. I have went to the Custom fields and named 3 of the fields to the exact s...

jah88 by • Engaged Sweeper
  • 2845 Views
  • 1 replies
  • 0 kudos

Double Assets in database

Hello, I have recently started working on getting more assets in our lansweeper environment. One thing which we have implemented is our VCenter environment. the problem is, that now when we search for 1 of our servers, we have 2 assets. A Windows one...

Hardware Warranty

Hi, We are looking for stable solutions to get the Warranty discovery process running for as much as vendors as possible. Most of you know there is an ongoing issue with the exposed API of HP and it seems we will not easily get our hands on an API in...

Keeping track of the current step

Hello,I am not sure if this was already resolved or not.I was wondering if there's a way to keep track of the current step reached during a deployment, instead of waiting for the deployment to reach the last step's result then show it; When deploying...