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New License

I purchased 3000 licenses in Nov. 2020 and have not heard anything. Order reference number was 247045470. The check was sent to CleverBridge on Nov. 24th ; check number 437364. Our bank shows the check cleared on Dec. 3rd. Can you please check on...

Resolved! PING monitor setup

Hi Everyone,Names Bob and I'm new to LANsweeper. We are a small VoIP company. We want to know when a customers site has gone off-line. We have a couple of things in place for that. One of the things is a PING monitor. It sends a PING to the customers...

atd by • Engaged Sweeper
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  • 3 replies
  • 0 kudos

Bulk Add List of Assets to Static Asset Group

Hello,If I have a list of assets that are already in Lansweeper is there a way to add all of them to a static asset group with out filtering for and adding them individually?Thanks in advance for your time and help.

robisonr by • Engaged Sweeper
  • 2594 Views
  • 1 replies
  • 0 kudos

auto select agent, after you select ticket type

hi,even though its set under the configuration, ticket content, ticket types, the default agent never kicks in.as in, if i change the ticket type to windows, then it should default to the agent who deals with windowsSimilarly, if i wanted to change ...

Resolved! some LsAgents not working

Hello everybody,I am having some troubles with the LsAgent polling from some Windows computers.I have over 250 computers with the LsAgent installed and all from the same deployment script but 20% of them don't show up on the LsAgent Assets page.When ...

AM13337 by • Engaged Sweeper III
  • 12924 Views
  • 5 replies
  • 0 kudos

LSAgent installation failure

Good morning,I have submitted this issue to Support, and have not heard back at this point. But, also wanted to see if others are experiencing it. I am in the process of setting up Lansweeper for my company. I have several remote users, so I am al...

Event Filter Widget Cases

Hello guys,I'm running an event filter widget which is supposed to show event id 19 for successful windows update, but it also happens to show some events by other manufacturers (looking at you, intel). and also there's a lot of movement of windows d...

taext by • Engaged Sweeper
  • 2736 Views
  • 0 replies
  • 0 kudos