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Find answers to technical questions about Lansweeper.

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LsAgent scanning IP source

Hello,I've some laptop with LsAgent scanning enabled and CloudRelay that collects reports when those assets leave our company network.I would like to know from which public ip the report was received from CloudRelay, do you think that such informatio...

ufficioced by Champion Sweeper
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unauthorized users

From: https://www.lansweeper.com/knowledgebase/marking-users-as-authorized-administrators/“You can authorize a domain user for an entire domain and a local user for a specific computer. Authorizing a domain user for a specific computer is not current...

cconnelly by Engaged Sweeper
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Unauthorized Administrators not always working

HiI have this issue where some users in Unauthorized Administrators report show up even if they are correctly added to the allowed administrators list.only works if I use domain instead of pc name.what it makes it strange is that some accounts work n...

Lari by Engaged Sweeper
  • 4636 Views
  • 2 replies
  • 3 kudos

Scan Server Scanning wrong IP range

HelloLooking through the "Assets linked to Scanserver" page, i can see plenty of machines which have been scanned but these machines are not in the IP ranges i have entered.I have un-ticked Active Directory Computer Path, Active Directory Domain, Act...

wayneRex by Engaged Sweeper II
  • 3434 Views
  • 1 replies
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PCs taking 2+ hours to finish?

We were grandfathered in under our old Enterprise unlimited license up until renewal in June. We have now been told we have to get the full version and can't keep our old unlimited license. We were given a 30 day trial license so that we could proce...

tj_lewis4 by Engaged Sweeper II
  • 8516 Views
  • 7 replies
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Scanserver grabbing assets

My current environment consists of 1 main Lansweeper Server (Heretofore referred to as LSmem) and 24 remote scan servers. Until recently this has been working fine. Each remote site that is big enough to have onsite servers have their own scan server...

nbjeter3 by Engaged Sweeper
  • 3765 Views
  • 2 replies
  • 0 kudos