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Introducing UX team

We are a multidisciplinary team in charge of developing the user experience of the new IT Asset Data Platform (ITADP). In our daily work, we face the challenge of defining what the Lansweeper experience should be on a new cloud scenario with differen...

ricardo1 by • Lansweeper Employee
  • 2329 Views
  • 2 replies
  • 1 kudos

lansweeperuser sql database permissions

The default local sql account created during lansweeper installation "lansweeperuser" is assigned DBowner permissions of the lansweeper database.Is the DBowner permissions still required after the installation? Can we reduce the sql permission on th...

davidk by • Engaged Sweeper
  • 4197 Views
  • 1 replies
  • 0 kudos

Software not showing install date

Hi,Since the new update of lansweeper (7.2.108.6) there is no install date shown on some softwares in the software list.In Windows Firefox shows an install date, in lansweeper not (see image).Does someone know a workaround or a fix for this?Regards,d...

duagon by • Engaged Sweeper
  • 6801 Views
  • 3 replies
  • 1 kudos

Resolved! LSAgent Rescan Asset

The Rescan Asset task on the asset page is used quite a bit by IT staff to pick up changes they just made to the asset. I'm looking for ways to tighten up security and it has been noted that if LSAgent is used, administrative credentials are no long...

marck1024 by • Engaged Sweeper III
  • 6658 Views
  • 3 replies
  • 0 kudos

Allowing a role to create asset groups

I want to allow some lansweeper users to create new asset groups, either static or dynamic. Basically, just access to the /configuration/AssetGroups/ page. Currently, this seems to require, or is grouped into the overall "Access Configuration" permis...

mh6543 by • Engaged Sweeper
  • 2149 Views
  • 0 replies
  • 0 kudos

Export LsAgent Assets

Is there a way to export the LsAgent assets? On almost every other asset page/report, you can export to excel, csv, etc., but on the LsAgent Assets page, this is not an option. Am I overlooking it?

wjgardner by • Engaged Sweeper
  • 4415 Views
  • 2 replies
  • 1 kudos

Scanning for Static Routes?

Static routes on servers, really handy as a quick fix or a workaround for network config limitations. Also 100% guaranteed to come back and bite you in 6 months when you've forgotten they exist and someone's made a change to a firewall or router.Is t...

ChrisParr by • Engaged Sweeper II
  • 2141 Views
  • 0 replies
  • 0 kudos

Resolved! Update Switch Information

All,in lansweeper asset i found the switch information current installed in my company.I noticed that the information about the devices connected on the port are not update in real time.For example, if i move a client from port 10 to port 11 on lansw...

ManuelNas by • Engaged Sweeper
  • 7167 Views
  • 3 replies
  • 0 kudos