I have both All tickets and All tickets (filtered) available as views for the helpdesk. I would like to delete the filtered one, but it does not have the option. Am I missing something?
Hello,I am trying to migrate my LS install to a new server and running into lots of issues. I followed the LS Website KB on how to do that but the installation on the new server appears brand new, none of the data migrated.I am unfamiliar with SQL Se...
I am trying to add two Cisco UCS Interconnects. I have several others that were added with no issues. However, I have two UCS Chassis that one is named PBISFXCLM010 and the other is PBISFXCLM020. PBISFXCLM020 I was able to add both the Interconnec...
Powershell scripts were created to get information from network computers. The script's commands are to redirect output to a central share. That only happens when the scripts run on my PC but not on other's. Here's one script:$HostName = hostname$...
Hello,we use the helpdesk and have activated email notification. But I haven't found any settings for the following items yet.1.) If an agent assigns a ticket to himself, everyone in the team should be informed, but not he himself.2.) If the agent wh...
Hi Everyone,
As mentioned in the topic where I asked what you would like to see. I will be holding a short webinar where we will cover the bugs and improvements that we’ve had/made so far.
I will be joined by one of our Lead QA Engineers from Lanswee...
Good morning,i've created an deployment on lansweeper db. i've created an report with the computer who i must update the software. now i would be deploy software only when the user is connected on the local network and not on VPN.how can i do?thank y...
