General Discussions

Find answers to technical questions about Lansweeper.

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Forum Posts

Create a new asset using API

Is there any way I can create a new asset using the Lansweeper API? I read the API documentation, and it offers edit and delete assets, I didn't find any API for creating a new one.

yzeng by Engaged Sweeper
  • 1 replies
  • 0 kudos

Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 1 replies
  • 0 kudos

Add logic to certain ticket submission

Hello,Wondering if I can automatically CC (not having to have the user add it as a CC user) a distribution list when a certain ticket is submitted?I could create rules on the inbox to forward on certain txt/subject line, but them I am relaying on the...

richv by Engaged Sweeper II
  • 2 replies
  • 1 kudos

Avast scanning still failing

It is really exhausting and time consuming for other people to have to upload a picture to an external link just so they can do YOUR job of fixing problems with your software.This problem has been happening for quite some time now.As I have stated be...

EB by Engaged Sweeper III
  • 1 replies
  • 0 kudos

Resolved! History deleting daily

Hi,Since upgrading to version on 18th April, I've noticed that changes -/+ on the "History" tab on assets is getting showing all software as being removed (-) and then a (+) appears once a re-scan is done, and is throwing my reports off, u...

Cisco Catalyst Switch

Hi all,To keep a better eye on the hardware status of Cisco Catalyst switches, I've compiled a collection of some OID's that provide the status of the temperature, fans and power supply units.For the fan and PSU OID, the status integers are returned ...

Esben_D by Lansweeper Employee
  • 0 replies
  • 2 kudos

Palo Alto Firewalls

Hey everyone,Below you can find a custom OID file for import into Lansweeper to monitor some vital information on your Palo Alto firewalls.To get started simply do the following:Verify that your Lansweeper is on version 7.1 or higher. If needed you c...

Esben_D by Lansweeper Employee
  • 6 replies
  • 8 kudos

Import Assets with Documents

Our Division is migrating to a new instance of LanSweeper - on the same network.The problem is we want to import the assets on the old instance AND include any DOCUMENTS that are attached to the assets.How can we import the associated Documents?

ISHIDAWN by Engaged Sweeper
  • 3 replies
  • 0 kudos

Scan model for Pi running Ubuntu-MATE

I have some Raspberry Pis running the Ubuntu Mate for Pi and the models aren't being detected by the scan. Other single board computers running Debian aren't displaying the model either.The models can be found at command line at cat /proc/device-tree...

cycleheat by Engaged Sweeper III
  • 2 replies
  • 0 kudos