General Discussions

Find answers to technical questions about Lansweeper.

Topics in this forum

Sorted by:

Sign in/Join

Resolved! Automated warranty check not working for HP

Hi all,the Automated warranty check works great for all vendors except HP.the reason I believe is because HP have added captcha challenge if you check manually here https://support.hpe.com/hpsc/wc/public/findYou need to enter serial, SKU and countrya...

Does LSPush Scan pull Bitlocker Protection Information

Hi Team,Currently the systems are on remote location & encrypted with Bitlocker.Is LSPush scans Bitlocker Protection Information.If YES, how we can perform the scan as the information is not getting captureThank You in Advance.

Software Utilization Report/ Metering

Ex: If a user has logged in or opened the Creative cloud for Teams and closed in 2 hours.Shall we pull out a report which shows the time application was opened in user machine. Like in above example it should show 2 hours and after ht closed.Regards,...

Report on Registry Key

I have set up a registry key to be scanned under the scanning settings. The key is HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon and the regvalue is shell. How ever I want a report that gives me the computers where shell is not equal t...

Change Ticket Close Date and Time

Is there a way that the ticket close time and date can be changed? Let's say it is the end of the day and I complete a ticket and I forget to close it. When I come in the next day I close the ticket but it uses the current date and time as the close...

iphone purchasing and intune sync

Hi We order iphones in batch. They get delivered to our offices and we immediately add them to lansweeper (with serial number) A few days/weeks later they get handed over to the user and it gets enrolled in intune. Lansweeper creates a double, pro...

Asset Software to Excel 404

Hello guys,when clicking on export to excel in the software list of an asset, it shows error 404.When using the export function on an asset list it works.Regards,Dion

Asset Importing Issue

I have a csv file with 3 columns. The columns are labeled Asset Tag, Device Type, Location. I went to import this csv into my asset inventory and it says it's not supported. I have went to the Custom fields and named 3 of the fields to the exact s...

Top Kudoed Authors

User

Count

2

2

1

1

1